I smell the ozone from the server racks and the stale coffee of a three day audit. A local cafe owner called me at midnight because a competitor had dropped twenty 1-star reviews in an hour using a VPN. We had to do a forensic audit of the user profiles to prove the patterns to … Read more
The air in the office smells like cold espresso and the sharp ozone of a laser printer that has been running for six hours straight. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did … Read more
I stand on the corner of 5th and Main. The air smells like wet concrete after a summer rain. I am looking at a storefront where the sign says one thing, but the map data says another. I see the glitch. Most business owners never see it until their phone stops ringing. I spent three … Read more
How to Clean Up Ghost Citations That Confuse Google I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS … Read more
